Items may be returned at any of our factory-run locations.
If you choose to return products to our factory warehouse, all items arriving in our warehouse will be inspected; items must be returned unused, unwashed, and in their original packaging to be eligible for a refund or exchange.
We strive for excellence in quality and customer satisfaction; if you receive a defective pair, or if a sock exhibits a fault within 2 weeks of purchase or delivery, please send us a photo, and we’ll send out a free replacement or refund your purchase if you bought the items with a credit card. A defect may be a hole, loose elastic, or any other shortcoming in our products that you feel is a fault.
Exchanges are subject to stock availability. Please contact us so we may guide you further.
If you receive items whose tag has been opened, or those that are defective or damaged, or if you receive incorrect items, you may return them to SoxLinks within 2 weeks of the items having being delivered to you.
Before shipping a product back to SoxLinks, please contact Customer Service, detailing your request so we may guide you further.
If your return is accepted, credit will automatically be applied to your credit card or bank account within 2 weeks. Please note that the shipping cost we incur to send you the product will not be refunded.
We regret that we cannot process refunds for Cash On Delivery orders.
Last updated on February 27, 2020