We strive for excellence in quality and customer satisfaction; if you receive a defective pair, or if a sock exhibits a fault within 2 weeks of purchase or delivery, please send us a photo, and we’ll send out a free replacement or refund your purchase if you bought the items with a credit card. A defect may be a hole, loose elastic, or any other shortcoming in our products that you feel is a fault, and show us in the photo.
We regret that we cannot exchange products bought online at our website due to the shipping charge we incur to get the product to you, and due to hygiene reasons.
All our product pages list product size details; please ensure that the size matches your shoe size before ordering.
If you receive items whose tag has been opened, or those that are defective or damaged, or if you receive incorrect items, you may return them to SoxLinks within 2 weeks of the items having been delivered to you. Please contact us with details so we may guide you further.
If the product’s issue is substantiated, credit will automatically be applied to your credit card within 2 days; your bank may take a few days to post this reverse transaction to your card. Please note that the shipping cost we incur to send you the product will not be refunded.
Last updated on July 23, 2020