Items purchased in a physical store must be returned or exchanged at the location from which they were purchased.
For items purchased through this website, if you receive items whose tag has been opened, or those that are defective or damaged, or if you receive incorrect items, you may return them to SoxLinks within 7 days of the items having being delivered to you.
Before shipping a product back to SoxLinks, please contact Customer Service at email@example.com, detailing your request so we may guide you further.
All items arriving in our warehouse will be inspected; items must be returned unused, unwashed, and in their original packaging to be eligible for a refund or exchange.
We strive for excellence in quality and customer satisfaction; if you receive a defective pair, or if a sock exhibits a fault within 2 weeks of purchase, please send us a photo, and we’ll send out a free replacement. A defect may be a hole, loose elastic, or any other shortcoming in our products that you feel is a fault.
Exchanges are subject to stock availability.
If your return is accepted, credit will automatically be applied to your credit card or bank account within 2 weeks. We regret that we cannot process refunds for COD orders due to us having incurred a shipping fee.
Shipment is free throughout Pakistan for orders above Rs.600. For orders less than this amount, a delivery fee of Rs.200 will apply.
All deliveries are made through our courier partners, and are provided with a tracking code. Should your order not arrive in 7 days, please contact us so we can work with the courier company to determine the cause for the delay.
Last updated on September 8, 2019